This article explains how to register an Echo Dot, including instructions for what to do if you’re having trouble with a used Echo Dot still registered to another account.

What to Know

How Do I Register My Echo Device?

Here’s how to set up an Echo Dot:

Why Is My Echo Dot Saying It’s Not Registered?

The Echo Dot will be automatically registered to your account.

When the Echo Dot arrives, plug it in and follow the instructions in your Alexa app.

If you’re in contact with the original owner of the Echo Dot, you can ask them to deregister it. After they remove the device from their account, you’ll be able to register the Echo Dot with your account.

If you have a second-hand Echo Dot you can’t register, ask the previous owner to perform these steps:

Factory Reset Your Echo Dot to Allow Registration

Click Echo.

Click the Echo Dot that needs to be deregistered.

Click Deregister.

Click Deregister again.

The Echo Dot can now be registered on a new account.

Set up your Echo Dot to register it.

Here’s how to factory reset Echo Dot devices:

  • First-generation: Look for a small hole in the base of the device, and insert a paperclip. Hold down the internal button with the paperclip until the ring light changes colors.Second generation: Press and hold the microphone off and volume down buttons until the light ring turns orange.Third and fourth generation: Press and hold the action button until the light ring turns orange.Echo Show: Say, “Alexa, go to settings.” Then tap Device Options > Reset to Factory Defaults.

In each case, you will be able to set up and register your Echo Dot after resetting it. Just open the Alexa app on your phone when you see the ring light on your Echo turn orange, and follow the on-screen instructions.

What to Do If You Still Can’t Register an Echo Dot

Here’s what to do if you still can’t register your Dot:

Launch the Alexa app on your phone.

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