Performing a factory reset on your GoPro or a hard reset can solve many performance and connection issues. It also restores the default settings on a GoPro so you can get a fresh start, which is helpful if you’re selling or giving away the camera. You can reset all types of GoPros, including the HERO, Fusion, and Session cameras. A factory reset on a GoPro doesn’t delete anything from your SD card or affect the camera’s software.

Reset GoPro HERO9, HERO8, HERO7 Black, Silver & White

  • Go to the camera’s main screen and swipe down.
  • Tap Preferences.
  • Tap Reset.
  • Tap Factory Reset.
  • Tap Confirm Reset.
  • This process resets all GoPro settings except Date, Time, Camera Name and Password, Language, and Video Format.
  • There’s a separate menu option to reset the GoPro’s date and time, clear connections, and remove the camera from your GoPro Plus account.
  • Swipe down to access the Dashboard.
  • Tap Preferences.
  • Tap Reset.
  • Tap Reset Defaults.
  • To clear just your device connections and reset the camera’s password, swipe down from the main screen, and tap Preferences > Connections > Reset Connections.
  • Janie Airey / Getty Images

Reset GoPro HERO6 Black and HERO5 Black

  • From the main screen, swipe down.
  • Tap Preferences > Factory Reset > Reset.
  • In addition to Camera Defaults, this process resets date/time, camera username/password, and unregisters the device from your GoPro Plus account.
  • To only reset the Camera Defaults, tap Preferences > Camera Defaults > Reset.

Reset GoPro Fusion

  • Press the Mode button to power on the camera.
  • Once the camera’s on, press the Mode button repeatedly until you get to Settings.
  • Press the Shutter button to select Settings.
  • Then press the Shutter button five times to get to Preferences.
  • Again, press the Mode button repeatedly until you get to Reset, then press the Shutter button to select it.
  • Press the Mode button to highlight Reset
  • Press the Shutter button to select Reset.
  • The Fusion then automatically restores the factory settings and restarts.

Reset GoPro HERO5 Session

  • Power the camera off and press the Menu button to turn on the status screen.
  • Press the Menu button repeatedly until you get to Exit Menu.
  • Press and hold the Shutter button for eight seconds.
  • Press the Menu button to move to Yes, then press the Shutter button to select it. This action resets camera defaults, date and time, the camera username and password, and unregisters the device from your GoPro Plus account.

These instructions apply to the GoPro HERO9 Black, GoPro HERO8 Black, GoPro HERO7 Black, Silver, and White, the HERO6 Black, HERO 5 Black, GoPro Fusion, and GoPro HERO5 Session. If you have an older model, you can find instructions on GoPro’s website.

The first time you power up your GoPro, you see a series of camera tips. To see them again, tap Preferences > Reset > Reset Camera Tips.

Go to the camera’s main screen and swipe down.

Tap Preferences.

Tap Reset.

Tap Factory Reset. 

Tap Confirm Reset.

This process resets all GoPro settings except Date, Time, Camera Name and Password, Language, and Video Format.

There’s a separate menu option to reset the GoPro’s date and time, clear connections, and remove the camera from your GoPro Plus account.

Swipe down to access the Dashboard.

Tap Reset Defaults.

To clear just your device connections and reset the camera’s password, swipe down from the main screen, and tap Preferences > Connections > Reset Connections.

From the main screen, swipe down.

Tap Preferences > Factory Reset > Reset.

In addition to Camera Defaults, this process resets date/time, camera username/password, and unregisters the device from your GoPro Plus account.

To only reset the Camera Defaults, tap Preferences > Camera Defaults > Reset.

Press the Mode button to power on the camera.

Once the camera’s on, press the Mode button repeatedly until you get to Settings.

Press the Shutter button to select Settings.

Then press the Shutter button five times to get to Preferences.

Again, press the Mode button repeatedly until you get to Reset, then press the Shutter button to select it.

Press the Mode button to highlight Reset

Press the Shutter button to select Reset.

The Fusion then automatically restores the factory settings and restarts. 

Power the camera off and press the Menu button to turn on the status screen.

Press the Menu button repeatedly until you get to Exit Menu.

Press and hold the Shutter button for eight seconds.

Press the Menu button to move to Yes, then press the Shutter button to select it. This action resets camera defaults, date and time, the camera username and password, and unregisters the device from your GoPro Plus account.

Get the Latest Tech News Delivered Every Day